Frequently Asked Questions

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FAQ

Popular Question

Will the vehicle travel directly to my hotel or will it be dropping passengers off at all the hotels along the way?

All our transfers are Private Transfers and we will not be dropping passengers off along the way.

Where is airport arrivals office located?

Fiji Golf Tours is not located at Nadi Airport; however, we have our staff or drivers available to meet our guests off every flight. Meet & Greet with Shell leis, flower leis, bottled water & cool towels can be arranged and this will be at an additional cost.

Will there be anyone to meet us upon arrival off the flights before 8am and after 5pm?

Fiji Golf Tours operates a 24 hour airport arrivals service and offer transfers 24 hours per day also.

Do we connect from Port Denarau to other resorts?

Absolutely – all transfers originating from Port Denarau can be booked and confirmed.

Do I have to reconfirm my pick up time?

This totally depends on the mode of transport you’ve booked. If you have booked a private transfer, it is more than likely by car and if you have booked a group charter then most likely by minivan or coach.

Service Questions

Will I travel by coach or car?

This totally depends on the mode of transport you’ve booked. If you have booked a private transfer, it is more than likely by car and if you have booked a group charter then most likely by minivan or coach.

Is it legal for infants to be carried in baby car seats in Fiji or can the baby sit on mother’s lap?

There is no legal requirement in Fiji but it is our policy to have all children in a securely fitting baby seat, child seat or standard safety belt.

Is it possible to get a transfer between hotels? e.g. Coral Coast Hotels / Denarau Hotels

Is it possible to get a transfer between hotels? e.g. Coral Coast Hotels / Denarau Hotels

Do you provide baby car seats or do we have to bring our own?

Fiji Golf Tours provide baby / child seats for $10.00 per seat per transfer.

Payments / Cancellation

How will I Pay?

Customer can pay in cash upon arrival or prepay by bank transfer into our account.

What Payment Methods Are Available?

Customers can pay through Debit/Credit Cards / Online Transfer and also through Cash

Cancellation Policy

Bookings cancelled within 24 hours of travel (including No Show) will incur a charge of 100% of the total booking value.